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#4
 7th November 2005, 04:54 PM
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Talk3G Super Mod
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Join Date: Apr 2005
Location: Norf Kent
Posts: 1,577
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Please be aware.
On 3 you can only downgrade your tariff to the next one below the one that you are currently signed up for. There are strict Ts&Cs relating to these ...
Quote:
Changing Price Plans
If you join 3 on a Pay Monthly price plan youre making a minimum term commitment.
Changing to a Lower Price Plan
Once youve been with 3 for six months, you can ask to change to the next lower available Price Plan than
the one you originally joined us on provided that you have paid all of the charges which are due from
you up to the date you request to change price plan.
Changing to a Higher Price Plan
If you wish to change to a higher available Price Plan than the one you originally joined us on, you can
do this at any time (on such terms as specified by us this will include a review of your account with us
and will be dependent upon you having paid all of the charges which are due from you up to the date
you request to change price plan).
> All Price Plan Changes
When does the change take effect?
If you ask to change Price Plan, the change will take effect from your next billing date (for
example, if your billing date is 20th September and you ask to change Price Plan 1st September,
the change will take effect from 20th September).
> How many times can I change price plans?
You are able to change price plans up to four (4) times during any 12 month period (starting
from the date you join 3), provided you are eligible please see information set out above.
> Where can I get more information about whether I can change price plans?
You can call 3 Customer Services on 333 from your mobile or 0870 7330 333 from any other
phone. Calls to 333 are free while 0870 numbers are charged at your national rate.
> Can I move price plan more than once in any month?
You are only able to move price plan once in any month. In relation to moving to a lower price
plan, this means that if you wanted to move to a price plan which is two lower than the one you
are on, you will need to move to the next lower available price plan in one month and then, in
the next month, move again to the next lower available price plan. (For example, if you wanted
to move from Video, Talk & Text 2600 to Video, Talk & Text 1100, you would need to move to
Video, Talk & Text 1300 in the first month you wanted to change (e.g. month 7) and Video, Talk
Text 1100 in the second month you wanted to change (e.g. month 8)).
If you join 3 on a Pay Monthly price plan youre making a minimum term commitment.
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