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O2 UK Customer Experiences Report your experience of O2 UK, good or bad, here. Comment on other peoples experiences and offer help and advice.

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  #1  
Old 29th August 2005, 11:18 PM
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Thumbs up02 PAYG 3G Working Well

After a lot of negotiation, probably because its new and nobody has asked before, I got my 02 £G SIM enabled and working today.

I'm using it in my old Motorola A835 and its pretty neat. 02 Active is much faster and pictures etc appear very quickly. Videocalling is good and pretty stable. Signal strength seems reasonable, about the same as Vodafone's locally and voice calling is clear.

So I'm now well placed to comment on 3G with 3 handsets each sporting a 3G SIM and providing 3G services.

I will provide a better review of the 02 3G service when i have had some more experience of it.
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Old 29th August 2005, 11:36 PM
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I have one of the free sim cards O2 send out. Do you think they will activate 3G on it for me?
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Old 30th August 2005, 03:13 AM
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I'd certainly like to give O2 3G a couple of tries to/from my Voda SIM... Orange 3G is about as stable as a giraffe in hurricane Katrina down here at the moment.

Try them, Getti. They can't be activated AFAIK, they have to replace the SIM with a USIM (they've taken the Orange route?) so it'd all depend on who you speak to I'd imagine. Tell them you've got a 3G phone and ask them if they'll replace your 2G SIM card with a 3G one to use in it.
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Old 31st August 2005, 09:25 AM
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Quote:
Originally Posted by getti
I have one of the free sim cards O2 send out. Do you think they will activate 3G on it for me?

You need a special 3G SIM from 02 to use their 3G services. AFAIK they don't charge to supply these but you have to call 02 Customer Service and request one. It takes about 3-4 days to arrive and you have to contact them to activate it and transfer your existing 02 number to it. Terms are the same but you get 'Video for voice' calls until 30th September on 02 PAYG and contracts.
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Old 25th September 2005, 03:40 PM
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DefaultPAYG 3g sim

It took me almost 3 weeks to persuade o2 online to supply me with a payg 3g sim. All sorts of excuses of why I couldnt have one including that they only supplied them with a new handset.

They did send out a usim but they messed up the over the air updates. In the end they configured a trial 3g sim of their own for me and sent it direct with a compliment slip plus a credit for the inconvienince of not having my mobile number for 2 weeks.

On the whole the 3g works fine video calls and all. only thing is I get the basis o2 wap menu as the Motorola e1000 phone is not in their portfolio and therefore cant have the nice o2 active with graphics menu.


Quote:
Originally Posted by Ben
I'd certainly like to give O2 3G a couple of tries to/from my Voda SIM... Orange 3G is about as stable as a giraffe in hurricane Katrina down here at the moment.

Try them, Getti. They can't be activated AFAIK, they have to replace the SIM with a USIM (they've taken the Orange route?) so it'd all depend on who you speak to I'd imagine. Tell them you've got a 3G phone and ask them if they'll replace your 2G SIM card with a 3G one to use in it.
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Old 25th September 2005, 06:53 PM
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Same here, you just need the the URL of the 3G portal.

Perhaps 02 CS can help with that.

PS If you get it - pass it on here!
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