[3GScottishUser]

I am at the end of my 18 month contract with 3 now and made a few calls to them to end my frustration about dropped calls and move to another network.

The retentions staff are in India and are high pressure sales people.

They offer rubbish retention deals that are worse than those available on the 3Store website.

They have selective hearing and attempt to close a deal without agreement.

I was offered an LG Renoir handset at more than I was paying for a similar amount of minutes and texts with a Viewty. I had to threaten to sell the thing as unsolicited goods to stop the Indian 3 salesperson delivering it without my consent.

They try every angle, ignore usage patterns that they highlight and make getting a PAC code really hard work. I had to threaten to call regulator Ofcom to have one texted to me as a last resort.

I think my experience has convinced me never to use 3 UK ever again.

[Hands0n]

I think my experience has convinced me never to use 3 UK ever again.

Sadly you have now joined the ranks of those who feel precisely the same. It is a dreadful shame that 3 have reduced themselves to the ranks of pariah of the UK mobile network operators.

I think that it is safe to say that I now know of no one at all that will contemplate using 3, having either been burned themselves or knowing someone who has been.

It is an odd position for 3 to be in, that where possibly there is no one left in the UK who does not know someone who has been burned by 3.

[getti]

You know i cancelled my 3 account early about a month ago (posted on here about it).

Well my final bill came today and im in CREDIT by £75. Called up CS who are sending it out as a cheque for me so i can pay into my bank.

Thanks 3 lol

[Hands0n]

Called up CS who are sending it out as a cheque for me so i can pay into my bank.

Yea, and watch out for the debt collection letter in the following post :D

It is only their accounts department that make their customer services look like shining beacons of competence :p