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View Full Version : Three being a bit sneaky



miffed
11th December 2008, 08:27 AM
Not that I am suggesting that Three need to take advantage of their "less savvy" customers (oh wait , actually that's EXACTLY what I am suggesting !)

Just stumbled across this while pricing up an N96 for a friend

Take a look at their Tariff Calculator

http://www.three.co.uk/personal/price_plans_/pay_monthly_/mix_a_plan.omp

Now , (considering tarrifs are offer for 300 mins/texts , 500 , 700 ,900 & 1100 ) you'd suspect that someone requiring 200 minutes + 200 texts pm would fit more than comfortably into the 500 plan , with an EXTRA 100 sms/mins - should the customer need more

Well , try it ! put 200 mins and 200 texts into the blender , you'll see Three 'prescribe' the more expensive 700 plan - which gives nearly DOUBLE the requirement
This may sound petty , but this annoys me -Blatantly abusing peoples trust in their "helpfulness" is sad and desperate.

Ben
11th December 2008, 10:41 AM
LoL - for 150 and 150 it recommends the 500 plan, when it should blatantly recommend the 300 plan.

You should email Watchdog about this one, it's the kind of thing they love.

What a con!