Hands0n
10th April 2008, 08:25 PM
Oh Vodafone! You are such a funny bunch :rolleyes: Try and understand that your customers really, honestly and truly do not like getting or feeling like they are getting ripped off. Just try being reasonable with us and we'll use all the roaming you could ever wish for. But not at your silly prices, didn't you learn with Voice? Or with national data that is now selling quicker than you can produce it?
Link: Vodafone rejects EU call for caps on data roaming charges - International Herald Tribune (http://www.iht.com/articles/2008/02/12/technology/voda.php?WT.mc_id=techalert)
The Vodafone chief said he was aware of consumer discontent with high wireless data charges, and Vodafone had been responding by lowering charges.
Just look at our prices, Sarin said. Nobody has to tell me what our customers are telling us. We are talking to our customers every day.
Should that reply from Arun actually be:
We are talking to our customers every day and telling them to stick it.
I wonder.
Theres not much use having a dialogue when, simply, customers want much, much cheaper data roaming fees. This opinion is based on the 1,200 pounds I inadvertently spent in Cannes last year, thanks to Big Red.
But if I was Vodafone, Id listen, smile nicely, tell the regulator to stick it, raise the inclusive amount of roaming data a little to placate the heavy users and do my best to avoid lowering the prices until market pressure absolutely positively requires price adjustment. Exactly what Vodafone appears to be doing and, well, theyre a business. Fair play.
Source SMSTextNews: http://www.smstextnews.com/2008/02/vodafone_we_know_our_roaming_data_rates_stink.html
Link: Vodafone rejects EU call for caps on data roaming charges - International Herald Tribune (http://www.iht.com/articles/2008/02/12/technology/voda.php?WT.mc_id=techalert)
The Vodafone chief said he was aware of consumer discontent with high wireless data charges, and Vodafone had been responding by lowering charges.
Just look at our prices, Sarin said. Nobody has to tell me what our customers are telling us. We are talking to our customers every day.
Should that reply from Arun actually be:
We are talking to our customers every day and telling them to stick it.
I wonder.
Theres not much use having a dialogue when, simply, customers want much, much cheaper data roaming fees. This opinion is based on the 1,200 pounds I inadvertently spent in Cannes last year, thanks to Big Red.
But if I was Vodafone, Id listen, smile nicely, tell the regulator to stick it, raise the inclusive amount of roaming data a little to placate the heavy users and do my best to avoid lowering the prices until market pressure absolutely positively requires price adjustment. Exactly what Vodafone appears to be doing and, well, theyre a business. Fair play.
Source SMSTextNews: http://www.smstextnews.com/2008/02/vodafone_we_know_our_roaming_data_rates_stink.html