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10th May 2005, 12:51 AM
Taken from vnunet.com you can read the original article here. (http://www.vnunet.com/news/1162871)
Mobile operator Orange has improved its roaming support to attract the custom of international business travellers. The firm said it had expanded its GPRS roaming agreements to cover over 140 networks in 73 countries, and that it now offers a transparent pricing plan for accessing mobile data services while abroad.
Although roaming agreements make it possible for staff on business trips to access email and keep in touch by mobile phone, charges can vary greatly. A recent report by analyst company Gartner highlighted that calls made under some roaming agreements can cost 10 times more than domestic mobile calls.
"Travelling executives no longer want to rely on expensive hotel telephones and internet connections. They can use mobile technology, [but] they need a consistent service from their mobile network operator at a fair cost, regardless of where they are travelling," said Shaun Orpen, marketing director for Business Solutions at Orange.
As part of its transparent pricing plan, Orange said it is offering consistent flat-rate data tariffs wherever it has a roaming agreement, regardless of the network or country. It is also offering per-second billing on voice calls; per-kilobyte charges for GPRS data traffic; and free calls to customer services.
Orange also said it has developed a range of roaming capabilities to help business travellers re- main productive and receive a service consistent with that available in the UK. As an example, Orange said customers abroad can get one-button access to voicemail; caller line identification; and shortcode access to services, which allows users to dial numbers such as 158 to access customer services.
Mobile operator Orange has improved its roaming support to attract the custom of international business travellers. The firm said it had expanded its GPRS roaming agreements to cover over 140 networks in 73 countries, and that it now offers a transparent pricing plan for accessing mobile data services while abroad.
Although roaming agreements make it possible for staff on business trips to access email and keep in touch by mobile phone, charges can vary greatly. A recent report by analyst company Gartner highlighted that calls made under some roaming agreements can cost 10 times more than domestic mobile calls.
"Travelling executives no longer want to rely on expensive hotel telephones and internet connections. They can use mobile technology, [but] they need a consistent service from their mobile network operator at a fair cost, regardless of where they are travelling," said Shaun Orpen, marketing director for Business Solutions at Orange.
As part of its transparent pricing plan, Orange said it is offering consistent flat-rate data tariffs wherever it has a roaming agreement, regardless of the network or country. It is also offering per-second billing on voice calls; per-kilobyte charges for GPRS data traffic; and free calls to customer services.
Orange also said it has developed a range of roaming capabilities to help business travellers re- main productive and receive a service consistent with that available in the UK. As an example, Orange said customers abroad can get one-button access to voicemail; caller line identification; and shortcode access to services, which allows users to dial numbers such as 158 to access customer services.