Log in

View Full Version : How stupid are Orange UK?



3GScottishUser
29th December 2007, 09:19 PM
You couldn't make it up....

I terminated Orange's Broadband about a month ago and have signed up with an alternative provider.

I expected Orange to ask for their Livebox back and today they sent me a pre-paid Post Office bag to send the Livebox back to them.

In the same mail they also sent me a welcome letter with broadband connection information and a Speedtouch ADSL modem!!

Both letters were dated 28/12/2007..... what a joke!!

I am going to send both back in the prepaid package!!

Dear oh dear.... what a total mess....

Hands0n
29th December 2007, 09:25 PM
They're French. Nuff said :D

Ben
30th December 2007, 12:24 AM
Why on Earth would they send you a speedtouch? :S

Quite extraordinary!

3GScottishUser
30th December 2007, 09:15 AM
Indeed the speedtouch modem came with an accompanying letter advising me that my new 'Livebox' was so easy to set up etc.....

Raving bonkers!!