3GScottishUser
20th December 2006, 06:37 PM
From Mobile Today 20/12/2006:
O2 is set to change its downgrading rules, following rivals 3 and Orange. Customers will have to wait till after month nine of their contract to downgrade tariffs as of 1 January.
They will also only be able to downgrade one tariff a month. The current rules state customers can downgrade to any tariff after month six on both 12 and 18 month contracts. Moving to a higher tariff is possible at any time.
3 and Orange have both introduced similar downgrading rules recently and 3 is now charging customers £25 for each downgrade. The rules have been put in place to stop dealers and retailers encouraging tariff downgrades as part of their sales pitch.
http://www.mobiletoday.co.uk/content/15435.asp?men=2&sub=2
O2 is set to change its downgrading rules, following rivals 3 and Orange. Customers will have to wait till after month nine of their contract to downgrade tariffs as of 1 January.
They will also only be able to downgrade one tariff a month. The current rules state customers can downgrade to any tariff after month six on both 12 and 18 month contracts. Moving to a higher tariff is possible at any time.
3 and Orange have both introduced similar downgrading rules recently and 3 is now charging customers £25 for each downgrade. The rules have been put in place to stop dealers and retailers encouraging tariff downgrades as part of their sales pitch.
http://www.mobiletoday.co.uk/content/15435.asp?men=2&sub=2