[miffed]

Don't know how true this is , but a guy who posts on another(unrelated topic) forum that I frequent , and works for Orange posted this today

Quite funny I thought :)

These are actual notes taken off peoples accounts from orange mobile phones

26/07/2004 20:41:01 smith_kg Helpdesk NT1
Applied £10.00 GW Good Will Credit adjustment to account. Gave customer £10 as he likes Will Young, I do to, he is smashing, customer wished to buy his latest CD so thought I would help him out with the cost.

27/07/2004 23:37:54 smith_kg Helpdesk NT1
Applied £3.00 GW Good Will Credit adjustment to account. Me and customer both agreed that the non dd charge is a rip off, so credited back. £3.00

28/07/2004 17:41:51 smith_kg Helpdesk NT1
Applied £16.63 GW Good Will Credit adjustment to account. Customer had called premium number to find love but got a tramp so agreed credit. £16.63

28/07/2004 17:47:28 smith_kg Helpdesk NT1
Applied £12.23 GW Good Will Credit adjustment to account. Customer fell in love with voice on his vps, he was so SAD, agreed credit for all VPS calls.

28/07/2004 18:33:34 smith_kg Helpdesk NT1
Applied £16.00 GW Good Will Credit adjustment to account. Customer was complaining about OW3, Said he could not live as we have taken to much from his account advised would credit 16.00 GW to cover cost of new cardboard box for when he is on the streets

29/07/2004 00:42:12 smith_kg Helpdesk NT1
Applied £10.00 GW Good Will Credit adjustment to account. Cust rec bill with odd pages missing, pointed out these were on the other side, credited 10.00 as he gave us a laugh.

30/07/2004 17:23:27 smith_kg Helpdesk NT1
Applied £12.00 GW Good Will Credit adjustment to account. My team leader took eleven minutes forty seconds to come and talk to me so credited customer a pound for each minute she made him wait

30/07/2004 17:45:27 smith_kg Helpdesk NT1
Applied £30.00 GW Good Will Credit adjustment to account. I am about to be sacked in 10 minutes so credited customer 30 as prize for being the last customer I speak to.

_____________________________

[Ben]

Wow, there are 8 reasons right there to call Orange CS more often! ;)

If only they were all like smith_kg :-P

[bsrjl1]

Unfotunately now I think the people who work in North Tyneside 1 will be doing more like: added £10 credit as my job is being outsourced to India.

[Jon3G]

lol that was very funny

I think I said early this year regarding the india outsource thing and some people doubted it. It makes sense for this to happen.

France telecom own Wanadoo and Orange

Wanadoo went to India and Wanadoo is getting branded Orange from Jan 2006. Then the process for joining all the CS together will start

[miffed]

I must admit I do find it funny when a digruntled employee finds that one last chance to stick a finger up to their employer

One of my former companies business development managers was fired (pretty unfairly TBH - mainly because of a peronality clash with the MD ) and told to return his company car , or specify a place for it to be picked up from
(as all these reps work remotely from our HO )

So ,despite being based in north yorkshire (HO in east yorkshire) he left it on the M4 in a lay- by and posted us the keys by recorded delivery

When we picked it up , it had had numerous upgrades (suspension , top of the range alloy wheels and low profile tyres fitted , had a complete service & valet and a new top of the range cd player & Speaker system fitted on the companies accounts - totalling in excess of £3K ! (we weren't told the exact figure as the MD was a bit embarrased about it - I laughed when he told me and he didn't say a civil word to me for weeks , lol !

Ahh , the good old days :)